Item 20 Errors Reflects on Franchisor Performance

2017 Facts & Figures Report Published on June 26, 2017

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Franchise Grade offers you the Facts & Figures Report “Item 20 Errors Reflects on Franchisor Performance”. Want to know what keeps us up at night? One specific error worries us the most. That’s errors in Item 20 disclosure. We’ve documented 297 franchise systems with Item 20 reporting errors.

The 3 franchise sectors that have the highest percent of franchise system errors are: Personal Services 25.6%, Quick Serve Restaurants 18.2% and Commercial and Residential Services 16.2%.

If you’re thinking of investing these sectors, you should read this report first.

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About the Author: Jeff Lefler
As the CEO of, Jeff understands that there is no Silver Bullet or sure-fire, simple way to pick a guaranteed franchise system winner. However, by using a little science and a lot of hard work, Jeff and the team at have developed a sophisticated research, analysis and comparison model to help potential investors and existing Franchisees assess a realistic value for any franchise system relative to others. It's called a Franchise Grade. With over fifteen years of small business experience and ten working in franchising as a multi-unit Franchisee, consultant and Franchisee Association President, Jeff has a good understanding of the level of hard work, dedication and commitment that drives a successful franchise system. As part of his ongoing involvement with the industry, Jeff also served as a Member of the Strategic Committee of the International Association of Franchisees and Dealers. Get in touch with Jeff to see how your system measures up.
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