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How Franchisors Can Build Brand Recognition

Published on September 20, 2017

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In a recent study by the research team at Franchise Grade has indicated that 71% of franchise systems have 100 or fewer franchise units and 58% have 50 or less. We consider this segment to be “emerging” franchises. They represent a diverse group ranging from startups to small franchise systems, with a few exceptions, they have limited market penetration and lack brand recognition.

The emerging franchise systems need to build brand recognition which will aid their existing franchisees and help to sell new franchises. For startup and smaller systems, the franchise development process should utilize cluster marketing which offers franchisors and its franchisees distinct advantages. Cluster marketing in franchising means, the more locations in a certain market of region give you the opportunity to utilize your franchise resources more efficiently. These include faster brand recognition, maximizing franchisor support services and gaining competitive vendor pricing for franchisees. Cluster marketing also allows marketing and advertising monies to be spent more productively.

To complement cluster marketing, the startup or small franchisor should grow outward from its base of operations and corporate locations. This provides new franchisees the branding and support that new franchisees require.

Building the Brand Requires Begins with Identifying the Right Markets.

Despite the benefits from cluster marketing and similar development strategies, ultimate success of brand building depends upon being in the right markets. This means applying as much attention to the quality of the market as a new site. It includes using Franchise Intelligence and our Maps product to identify the best markets for the franchise. Being in a new market combating a highly-recognized franchise brand can lead to failure despite how good an individual franchisee location is.

If a franchisor wants to build brand recognition it’s critical too; find the best markets, know the strength of franchise competitors and avoid locating franchisees in widespread and diverse markets. Above all avoid placing new franchisees in isolated markets where building brand identity will be difficult if not impossible.

About the Author: Ed Teixeira
Ed Teixeira is a recognized franchise expert with over 40 years’ experience in the franchise industry. He has served as a corporate executive for franchise firms in the retail, manufacturing, healthcare and technology industries and was a franchisee of a multi-million-dollar home healthcare franchise. Ed and Richard Chan are the authors of a new textbook, Franchising Strategies: The Entrepreneurs Guide to Success, to be published on July 1st by Routledge on July 1st. He has participated in the CEO Magazine Roundtable Meetings with business leaders from around the country and has spoken at a number of venues including the International Franchise Expo and Chinese Franchise Association in Shanghai, China. Over the course of his career, Ed has been involved with over 1,000 franchise locations and launched franchise concepts from existing business models. Ed can be contacted at ed.teixeira@franchisegrade.com.


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