1-800 Radiator & AC is a B2B automotive parts distribution network. This brand focuses on select product lines which allows them to have significantly greater availability for quick same day delivery compared to the competition, which are the part stores.
Proprietary stocking algorithms allow franchises to be in stock 90-95% of the time. This is compared to the competition's 20-30% levels. Having the part on hand and available for quick same-day delivery makes us the preferred vendor for the service shops. Same-day delivery is critical for these shops, we can see that our close rates are 3.5-4x higher when the part is available for same-day compared to next-day delivery.
1-800 Radiator & AC becomes the primary supplier for the product lines carried, by offering higher quality parts at a competitive price. Failure rates run at half the industry standard. Having higher quality parts available for same-day delivery at competitive prices helps keep customers loyal.
New product lines are part of this network's growth strategy. Adding new product lines allows local franchisees to accelerate their growth by leveraging relationships with existing buying customers. When new product lines are introduced, it's a turnkey solution for the franchisee. Extensive market research and testing occurs well before they are introduced into network. Financing is available for new inventory, operational and marketing support provided for a successful launch.