Unchecked Ego Can Lead to Problems for the Franchise Leader

Published on May 03, 2017

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Ego can be used to describe a person’s sense of self-esteem or self-importance. Synonyms for ego include pride, self-esteem, self-regard and self-respect. Although ego can be used to denote a negative personal trait it’s a necessary attribute for those who strive to inspire and lead. Ego is usually found in abundance among numerous entrepreneurs. Problems can arise when a leader’s ego dominates issues or actions. Jeff Haden writes: “Ego is necessary and important because it does the work to assemble your personality. It manages your fragile identity while you figure out who you are. It protects you from the onslaught of societal expectations and motivates you to work hard and achieve great things.”

When a leader’s ego becomes dominant it can lead to problems especially in the franchise industry – which is built on relationships among the franchisor and its franchisees.

The following are indications of a leader’s ego getting in the way:

  • New ideas are resisted especially when introduced by a subordinate or franchisee
  • Prematurely criticizing someone else’s ideas without considering their value
  • Often taking it personally when someone disagrees with their ideas

For a franchise leader to suppress and control his or her ego, they should:

  • Listen to franchisees and subordinates. Seek answers to important questions
  • Engage with franchisees and others and display interest in them and their results
  • Identify and work to develop new leaders. Mentor others on how it is done. Make good and timely decisions
  • Respect and encourage franchisees and subordinates
  • Display enthusiasm when interacting with your employees and exhibit a positive attitude

Those that lead others possess an ego that drives them to success. Ego can exist in varying degrees. Those who start franchises and rise to lead franchise companies are driven by an ego that the average person doesn’t have. However, if a leader’s ego is not controlled it can lead to failure and disappointment.


About the Author: Ed Teixeira
Ed Teixeira is a recognized franchise expert with over 35 years experience in the franchise industry. He has served as a corporate executive for franchise firms in the retail, manufacturing, healthcare and technology industries and was a franchisee of a multi-million dollar home healthcare franchise. Ed is the author of Franchising From the Inside Out and The Franchise Buyers Manual. He has participated in the CEO Magazine Roundtable Meetings with business leaders from around the country and spoke at a number of venues including the International Franchise Expo and the Chinese Franchise Association in Shanghai, China. Over the course of his career, Ed has been involved with over 1,000 franchise locations and launched franchise concepts from existing business models. Ed can be contacted at 631-246-5782 or ed.teixeira@franchisegrade.com.
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