Advisory Board Roles and Responsibilities

FranchiseGrade.com benefits from the insight and support of its Advisory Board of highly experienced members from the franchise and business community. The Advisory Board is a strategic advantage for FranchiseGrade.com.

The members of the board help to guide our corporate objectives to advance the health and growth of the franchise industry, its franchise systems and franchisees. A viable body of leadership, influence and support, the Advisory Board provides FranchiseGrade.com with important advice and links to organizations and individuals with the resources and knowledge that can improve and enhance our products and services.

The FranchiseGrade.com Advisory Board performs four principal functions:

Advisory Board Members

Dr. Richard Chan

Dr. Richard Chan is an assistant professor in the College of Business of Stony Brook University. His research domain is broadly situated at the intersection of psychology, entrepreneurship, and strategic decisions. Specifically, he investigates how individual differences and social and ambient factors influence the identification and evaluation of entrepreneurial opportunities and financial decisions.
Professional Background
Dr. Richard Chan is an assistant professor in the College of Business of Stony Brook University. His research domain is broadly situated at the intersection of psychology, entrepreneurship, and strategic decisions. Specifically, he investigates how individual differences and social and ambient factors influence the identification and evaluation of entrepreneurial opportunities and financial decisions.

His work has appeared in the Journal of Business Venturing and Academy of Management Best Paper Proceedings. Dr. Chan is the recipient of multiple best paper awards from the Academy of Management and Social Science Research and Instructional Council. He received his PhD in Management and Organization from University of Washington and his BA in Psychology from University of California, Berkeley.

Achievements and Awards
  • Academy of Management – William H. Newman Award, 2013
  • Academy of Management – Best Student Paper Award @ Management and Organizational Cognition Division, 2007
  • Annual Social Science Research and Instructional Center Student Research Conference – The Betty Nesvold Award for Best Graduate Student Paper, 2003

Keith Miller

Keith Miller is a Subway Franchisee of 26 years. He currently owns three stores. Mr. Miller is the Chairman of the Coalition of Franchisee Associations (CFA), the largest franchisee only organization in North America, and is a Member of its Government Relations and Fair Franchising Committees. Mr. Miller has served on the Board of Directors of the North American Association of Subway Franchisees (NAASF) from 2000-2002 and 2005-2010, serving as its first President and Chairman in 2000-2001. He currently is NAASF's Government Relations Coordinator.
Professional Background
Keith Miller is a Subway Franchisee of 26 years currently owning three stores. Mr. Miller is the Chairman of the Coalition of Franchisee Associations (CFA), the largest franchisee only organization in North America, and is a Member of its Government Relations and Fair Franchising Committees.

Mr. Miller has served on the Board of Directors of the North American Association of Subway Franchisees (NAASF) from 2000-2002 and 2005-2010, serving as its first President and Chairman in 2000-2001. He currently is NAASF's Government Relations Coordinator.

He also serves on his local advertising board, serving as its chair from 2009-2011. He has been active in the International Franchise Association (IFA), serving on the Franchisee Forum (2002-2012) and the Franchise Relations Committee as the committee Vice-Chair (2008-2012). He holds a BS in Computer Science and Business Administration, and an MBA in Business Management.